Cloud Timeline
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Customer & Licensing Portal
Your workspace starts here.
One account for your licences, billing and deployments. Built for teams who want control of their work and their data.
Welcome Back
Sign in to your account
Access your licenses, trial keys, and registered deployments.
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Create your account
Start a trial, purchase a license, or activate self-hosted deployments.
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Account Recovery
Reset your password
Enter your account email. We'll send you a password reset link valid for 30 minutes.
Email Verification
Resend verification email
Didn't receive your account verification link? Enter your email to receive a fresh verification email.
Email verification
Secure your account
Choose the password you want to use, then verify your email. This ensures only the mailbox owner can finish setting up the account.
Account Recovery
Choose a new password
Set a secure password of at least 12 characters for your platform account.
Enterprise Licensing Cloud
Cloud Licensing Active
Welcome back
License Status
No License
Verify trial or purchase below
Deployments Quota
0 / 0 Nodes
Self-hosted instances connected
Support Tier
24/7 Priority
< 2-hour SLA response guarantee
Cloud Subscription Active
14 Days Remaining in Current Cycle
Your self-hosted instances sync entitlement and authorization via Ed25519 cryptography. Manage your payment method or upgrade before renewal.
Activation Center
Step 1 of 2
Activate a Deployment
Copy the Install ID from your self-hosted PTM instance activation screen to generate a signed activation token.
Choose a trial-enabled subscription below. The payment provider securely collects and validates the card; PTM never receives card numbers or CVVs.
Connected Nodes
0 Active
Registered Deployments
Deployments connected to this platform account. Click any Install ID to copy.
Customer Support & Technical Assistance
Need help with Cloud or Self-Hosted setup?
Our dedicated engineering support team provides 24/7 technical assistance for deployments, airgap configuration, and billing inquiries.
⚡
Rapid Response SLA
Average ticket response time under 2 hours.
🛡️
Deployment Guidance
Docker, Kubernetes, and offline airgap setup assistance.
📑
Full API & Webhooks
Documentation for custom monitoring integrations.
DIRECT ASSISTANCE
Contact PTM Support
Have an issue with activation or need enterprise custom seats?
Open Support Ticket
Plans & Trials
Subscriptions & licences
Card-verified trials automatically convert to the selected subscription unless cancelled before the displayed end date.